A successful backup and restore does not depend solely on the tape media. While there are genuine cases, media errors can be contributed by tape drives, the data transport channel (SCSI, Fibre), backup software, mislabeled tape, operator error and poor tapes handling. Each and every component in the backup chain can be the source of the error in the first place. Replacement of a tape cartridge when backup fails is not the long-term solution. There has to be a better way to proactively deal with the situation.

To help company avoid failed backups/restores and address IT manager key concerns in managing their tape media, Imation has developed a comprehensive suite of tape media related services to meet the needs of small to large organizations.

Unique in the industry, Imation T.A.P.E (Total Assessment & Performance Evaluation) Program assists organizations to streamline their data storage operation and improve efficiency from a tape media perspective.

The final destination of your data is the tape media. That is an important fact. With T.A.P.E, we bring the tape advantage to your data center.

T.A.P.E at a glance

Premium Technical Services (PTS)
For the discerning customer who demands for premium technical support, PTS is unique and unmatched in the industry. PTS is designed to meet data center requests of resolving tape media issues. Our committed team provides a comprehensive and proven range of media related services to assist customers in resolving their problems. With direct link to our dedicated team, you are assured of a responsive solution.

iH.E.L.P (Imation Health Evaluation for LTO Performance)
With 77% of the mid range market share, LTO Tape has become the backup of choice by many organization. iH.E.L.P is specially designed for this group of customers. Using our proprietary analytical software, Imation can assist you in pin pointing problematic media and tape drives. iH.E.L.P is also useful in assessing the general health of your LTO tape media population with ability to identify poor handling, media tear and unbalanced allocation of tape cartridges usage. Such information can then be further used for planning the retirement of the LTO tapes. With iH.E.L.P, you can proactively reduce the chances of backup failures and increase restore success.

Care and Handling Seminar
Managing data isn't getting easier.  Imation's tape Care & Handling Seminars educate and empower you to better understand the nuance of high capacity tape technologies, and best data center practices. Never take your tape media for granted, as tape technology evolve, so do their procedures and policies. With new handling knowledge, data center will see improvement in back-up efficiency and reduce hidden cost.

To date, data centers from all over the world have benefited from this training.

Media Retirement Planning
One of the most common questions that data center mangers always ask is “How and when should they retire their tape media?”  The correct time to retire the tape cartridges is critical for maximizing investment without compromising on data integrity. Your backup strategy and storage capacity, type of tape and data use, and storage conditions further complicate this dedicated balance. Using our customized questionnaires and tape passes method. Imation can assist you in calculating the retirement period for your media.

Tape Technology Migration Consultancy
Confused about the different tape platforms to deploy to meet your storage needs? With our tape consultancy services, Imation can assist you in choosing the right technology to protect your long-term investment. When it comes to tape media, no single vendor has the same level of breath and depth as Imation. We know tapes, and our advice is objective and unbiased. We are able to share with you the inherent advantages and disadvantages of the different tape drive formats.

Secure Media Destruction
Data theft through improper disposal of tapes is a major contributing factor in organization security vulnerability. The only secure way to destroy organization’s data is through degaussing and proper destruction of used tape media. We understand organizations have different polices when it comes to their data. This is why this service is flexible for full or partial disposal services, to accommodate different organization needs.

End User Council
Imation End User Council enables tape users from different industries to share their personal insights and storage issues. The highlight is the full day seminar to explore the different aspects of tape media management, with representatives from Imation headquarters, customers and partners sharing storage insights.

Financial Incentives
As a T.A.P.E partner, Imation will work with you to add additional value to your data center operations and help your overall IT cost. Consolidate your purchase efforts by standardizing on Imation brand and realized cost saving.

Imation T.A.P.E Program
With Imation T.A.P.E (Total Assessment & Performance Evaluation) Program, you are supported by the experience and leadership of more than five decades (50 years) in storage technology innovation, cutting-edge media design and manufacturing excellence. Imation brings the tape advantage to your data center with our suite of services and insights consolidated through our network of data centers worldwide.

Contact us Today to find out more.

 

Services may vary according to customer's environment..